The Aurora AutoPros mission guides owners Edgar and Rene Leon's daily operations: to provide the highest quality mechanical repair solutions in a professional, honest and transparent manner. Once COVID-19 hit, they immediately updated their procedures to ensure safety to both customers and workforce. In addition to their practice of wearing gloves, they disinfect keys and fobs, use disposable floor mats, utilize steering wheel and seat covers, and disinfect each vehicle.

After being forced to pause operations in the spring, Fresh Green Light driving school was looking for a new way to bring in income. Owner Steve Mochel received approval from CT Department of Motor Vehicles to move their classes online, but wanted to ensure the instruction was effective. Working with CTSBDC, they were able to develop a best practice whitepaper for online instruction which will be used to help other Connecticut businesses in the industry to adapt cost effectively.

A home-décor shop pivots to making all products in the US after their factory in China is shutdown. They are now experiencing huge success with their SBDC's help. With an influx of orders, they were able to hire back their entire staff and more!

Dr. Anjula Agrawal knew that she needed to develop strategies for sustaining existing connections and evoke avenues for the development of new connections with the onset of the COVID-19 crisis. To ensure continuity of her concierge medial practice, she sought assistance from the SBDC. With the guidance received, she established connections with over 80 patients, set up new operational efficiencies and enhanced marketing strategies to remain open and maintain an exemplary level of service.

We recently partnered with the Florida Chamber Foundation and UWF Haas Center to conduct a survey on the needs and long-term challenges of small businesses due to COVID-19. Watch this video to hear their stories and learn more about our study.